This Privacy Policy explains how Modern Home Builds ("Modern Home Builds," "we," "us," or "our") collects, uses, protects, and shares information you provide through our website, forms, phone calls, SMS messages, email, and other communication channels.

1. Information We Collect

We may collect the following information when you contact us, request a quote, schedule a consultation, or submit a form:

• Full name
• Phone number
• Email address
• Property address (as needed for estimates and service planning)
• Project details (fencing, remodeling, upgrades, timeline, budget range)
• Appointment and scheduling information

We may also collect limited technical information such as device type, browser type, IP address, and site activity for security, analytics, and website performance improvements.

2. How We Use Your Information

• Respond to quote requests and consultation inquiries
• Schedule and confirm appointments
• Provide project updates and service communications
• Send requested estimates, proposals, and invoices
• Improve our services, customer experience, and website performance
• Maintain security and prevent fraud or abuse

3. SMS Text Messaging (A2P Compliance)

If you provide your phone number and consent to receive text messages, Modern Home Builds may send SMS messages related to:

• Appointment confirmations and reminders
• Quote follow ups and project communications
• Service updates (for example scheduling changes)

Consent to receive SMS messages is not a condition of purchase. If you opt out, you may still contact us by phone or email.

4. Email Communications

If you provide your email address, we may send messages related to your request, estimates, scheduling, and project updates. You can request to stop email communications at any time by replying to an email or contacting us directly.

5. How We Share Information

We do not sell your personal information. We may share information only in the following situations:

• Service providers: trusted vendors that help us operate our website, messaging, scheduling, and business operations.
• Legal requirements: when required to comply with applicable law, regulations, or lawful requests.
• Business protection: to protect our rights, safety, or property and prevent fraud.

All service providers are expected to protect your information and use it only for the services they provide to us.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. We may retain certain business records as required by law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is 100% secure, but we work to protect your data using industry standard practices.

8. Your Choices & Rights

• You can request access, correction, or deletion of your personal information by contacting us.
• You can opt out of SMS by replying STOP.
• You can request email removal by replying to an email or contacting us.

9. Cookies & Analytics

We may use cookies and similar technologies to improve site functionality, understand site usage, and enhance your experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

10. Third Party Links

Our website may contain links to third party websites. We are not responsible for the content or privacy practices of those websites. Please review their policies before submitting information.

11. Policy Updates

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent version. Changes take effect when posted on this page.

12. Contact Us

If you have questions about this policy or your information, contact us:

A2P messaging compliance note: Modern Home Builds only sends SMS messages to users who provide their phone number and consent to receive text messages. Opt-out is available at any time by replying STOP.